Flooding? Shut the water off
Turn the supply valves behind the washer or under the sink clockwise until they stop. If you can't find them, use the home's main shutoff. Then mop up standing water to protect your floors.
24/7 Emergency · Answered Day & Night
24/7 Emergency Appliance Repair in Brentwood, TN
Fridge down and food spoiling. Washer flooding the laundry room. Gas smell from the range, oven sparking, dishwasher leaking across the kitchen floor. These can't wait until morning, and with us, they don't have to.
📞 Call Now · (615) 583-1836Priority dispatch across Brentwood & Williamson County, 24 hours a day, 7 days a week, Sundays and holidays included. Licensed & Insured · 225 Centerview Dr, Brentwood, TN 37027
What Counts as an Emergency?
Call now, this is an emergency
- Fridge or freezer not cooling, food safety is on a clock, especially in Brentwood summer heat
- Water flooding or actively leaking from a washer, dishwasher, or fridge line
- Gas smell from a range, cooktop, or oven
- Burning smell, smoke, or sparking from any appliance
- Oven or range that won't turn off
- Fridge completely dead with a full load of groceries
Not an emergency, book a normal visit
- Ice maker running slow or making small cubes
- Dryer that's noisy but still drying
- A burner that lights slowly, dishes slightly cloudy
- Cosmetic issues, dents, scratches, a cracked shelf
- Anything still working safely can wait for Mon–Fri 7AM–7PM or Sat 8AM–4PM
Booking regular hours for non-urgent problems saves you the after-hours trip and gets you the same techs. Call (615) 583-1836.
What to Do While You Wait
Sparking or burning smell? Unplug it
If it's safe to reach the plug without touching anything hot or wet, unplug the appliance, or flip its breaker. Don't use it again until we've checked it.
Fridge down? Keep the doors closed
A closed fridge holds safe temperatures for about 4 hours, a full freezer for up to 48. Move the most perishable food to a cooler with ice if the outage drags on.
Strong gas smell? Leave and call 911
Don't flip switches or light anything. Get everyone (pets too) outside, ventilate only if you can do it on your way out, call 911 from outside, then call us at (615) 583-1836.
Leaking dishwasher? Don't run it
Cancel the cycle, turn off its water valve under the sink, and lay towels at the toe-kick. Running it again only pumps more water into your cabinets.
Oven won't turn off?
Turn the breaker for the range off at your panel and leave the door closed. For gas, close the gas valve behind the unit only if you can reach it without moving the range.
How Emergency Service Works
1
Call Any Time
Call (615) 583-1836, a real person answers 24/7, not a voicemail box. Tell us the appliance and what's happening.
2
Priority Triage
We talk you through making it safe (water off, breaker off, doors closed) and dispatch the fastest available tech.
3
Upfront Price First
On arrival we diagnose, then give you one straight price before any work. No work starts without your approval, even at 2 a.m.
4
Fixed, Tested, Cleaned
We repair, run a full test, and clean up. If a part has to be ordered, we stabilize the appliance and book the follow-up before we leave.
Emergency Coverage by Appliance
Refrigerator & Freezer
Dead compressors, failed fans, and control faults fixed same-visit when the part is on the truck, cooling parts are our most-stocked emergency items. Sealed-system work may need a next-day return; we'll protect your food first and tell you exactly where things stand.
Washer
Burst hoses, failed drain pumps, and door locks that flood or trap a load are classic emergency calls and usually fixed on the spot. A cracked tub is the rare case that needs a part ordered.
Dryer
Burning smells and overheating dryers get priority, often a lint-related thermal fault or failed element we carry. Stop using a dryer that smells hot; that's a fire risk, not an inconvenience.
Dishwasher
Leaks from pumps, hoses, and door seals are stopped and usually repaired same-visit. If the unit has flooded cabinetry, we shut it down safely and document what your flooring is dealing with.
Oven & Range
Gas smells, sparking elements, and runaway ovens are made safe immediately. Igniters and elements ride on the truck; specialty built-in parts may be next-day.
Microwave
Sparking (arcing) or a microwave that runs with the door open is a stop-use emergency. Built-in units are diagnosed on-site; some repairs are safer as a replacement, and we'll say so honestly.
Emergency service area: all Brentwood neighbourhoods, Governors Club, Annandale, Brenthaven, Raintree Forest, Belle Rive, Brentwood Hills, Taramore, Brentmeade, Maryland Farms and more, plus Franklin, Nolensville, and Cool Springs.
All Makes & Models
Brands We Service
- Samsung
- LG
- Whirlpool
- GE / GE Profile
- Maytag
- Frigidaire
- KitchenAid
- Bosch
- Electrolux
- Amana
- Kenmore
- Café
- Haier
- Sub-Zero
- Wolf
- Thermador
- Viking
- Miele
- JennAir
- Monogram
- Speed Queen
We are an independent repair service and are not affiliated with the manufacturers listed. Don't see your brand? Call (615) 583-1836.
Emergency Repair FAQ
How fast can you come at 2 a.m.?
We dispatch the on-call tech as soon as your call is triaged. Exact timing depends on where the tech is in Williamson County that night, we'll give you a real arrival window on the phone, not a script. Brentwood addresses are our home turf, so we're rarely far.
Is there an extra emergency fee? Do I pay before you arrive?
After-hours calls carry an emergency service fee, and we'll state it plainly on the phone before dispatch, no surprises. You never pay before we arrive. Diagnosis and a flat repair price come first, and no work starts without your approval.
Will you have the parts at night?
Our trucks carry the parts that fail most, pumps, igniters, elements, hoses, fans, thermal fuses. Specialty and built-in parts sometimes need ordering; if so, we stabilize the appliance, protect your home, and book the follow-up before leaving.
What if it can't be fixed tonight?
We'll make it safe, stop any water or gas risk, help you protect food and floors, and give you the honest repair plan and price for the follow-up visit. You're never left with a dangerous appliance and no plan.
Do you answer on Sundays and holidays?
Yes. Emergency line coverage is 24 hours a day, 7 days a week, including Sundays and holidays. Regular scheduled visits run Mon–Fri 7AM–7PM and Sat 8AM–4PM.
Should I call 911 or you first for a gas smell?
If the gas smell is strong, leave the house and call 911 first, safety before property, every time. Once you're safe and cleared, call us at (615) 583-1836 and we'll handle the appliance.
Don't Wait on an Emergency
Water, gas, sparks, and a warming fridge all get worse by the hour. Call now, we're awake, and we're local.
Call Now · (615) 583-1836Brentwood Appliance Repair Pro · 225 Centerview Dr, Brentwood, TN 37027
Regular hours Mon–Fri 7AM–7PM · Sat 8AM–4PM · Emergency 24/7